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Annual Report

2015 Annual Report

The 2014-15 Annual Report provides an in depth analysis of the work of our office including: a summary of our key activities and achievements for the year; an overview of our capacity development activities; learning gained from issues and trends in complaints; and a breakdown of complaints data from both DSC and service providers Annual Complaints Reporting (ACR) process.

View our media release.

Our Year in Review

The ‘Our Year in Review’ booklet provides a user friendly overview of highlights and key information contained in the Annual Report.


Previous Annual Reports


Accessible formats

Please contact us for information in accessible formats.

Requests for hard copies

Please contact us for hard copies of publications and resources. 

'It's OK to complain!'

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