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Complaints about Victorian Disability Services

19th July 2024

We have updated our resource that aims to help people find the right organisation to speak to about their complaint.

Who is it for? 

  • Anyone who would like to make a complaint about a Victorian disability service or worker.
  • Service providers, who are in contact with people who receive disability services and need information about making a complaint.

In partnership with the Victorian Disability Worker Commission, we have updated our Complaints about Victorian Disability Services flyer. This resource helps you to know who to make a complaint to about a disability service or worker.

You can download the resource as an A4 sized PDF here: Complaints about Victorian Disability Services – 2024 (140KB)

We have also provided a version for an A5 sized PDF here: A5 size (261KB)

Content is also available in HTML here: https://odsc.vic.gov.au/complaints-about-victorian-disability-services/

This is accessible and allows services to distribute this information by sharing this link.

If these versions are not accessible for you, please contact us.

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For more information about what complaints we can help you with, see our article titled “Confused about where to make a complaint”

Everything you wanted to know about complaints” is a booklet to help service providers resolve complaints.

Level 30, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au