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Telephone: 1800 677 342

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We have a ’no wrong door’ approach.  This means that regardless of which door a person enters through the complaints system, they are supported to access an appropriate service that meets their needs.

Contact us if you are not sure where to make a complaint.  If it is not us we will help find the right place.

Complaints hotline: 1800 677 342

Complaints email: complaints@odsc.vic.gov.au

General office email: contact@odsc.vic.gov.au

National Relay Service: www.communications.gov.au/accesshub and then 1800 677 342

 

This form is for general enquiries. If you would like to make a complaint, please click here.

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Level 30, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au