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Telephone: 1800 677 342

Resources order form

From 1 July, NDIS participants can contact the The National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission to make a complaint.

For NDIS Quality and Safeguards Commission resources visit: www.ndiscommission.gov.au/resources

We are currently updating resources are for Victorian disability service providers registered under the Disability Act 2006, and people with a disability and families and carers using these services. If you’re not sure if you’re a registered provider or you have any questions, please contact us.

For NDIS Quality and Safeguards Commission resources visit www.ndiscommission.gov.au/resources

  • Your details

  • Information sheet explaining what complaints DSC can take and what complaints NDIS and NDIA can help with. Print and Download
  • Stretch wrist band with the word RESPECT across it
  • Outlines the 4 As, Acknowledge, Answer, Action and Apologies
  • FULL Report
  • You can view report online here
  • Safeguarding People’s Right to be Free from Abuse: Key considerations for preventing and responding to alleged staff to client abuse in disability services. June 2012.

Level 30, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au