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Telephone: 1800 677 342

Consumer brochures

Disability Services Commissioner has a clear message – It’s OK to complain! This message is at the core of our brochure for consumers, available for download in multiple formats and languages.

It’s OK to Complain DL Brochure – updated July 2019


from images of DL brochure with words 'It's OK to complain' This brochure if for people making a complaint about Victorian funded disability services. These include, Department of Families, Fairness and Housing (DFFH) transfer houses, DFFH funded disability services, TAC funded disability services, services for people with a disability delivered through service systems outside the NDIS and all existing clients that have not transitioned to the NDIS. For more information see our article Do I contact NDIS or DSC with my complaint?

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Level 30, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au