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Consumer brochures

We have updated our resource that aims to help people find the right organisation to speak to about their complaint.

Complaints about Victorian Disability Services

Complaints FlyerWe have updated our resource that aims to help people find the right organisation to speak to about their complaint.

Who is it for? 

  • Anyone who would like to make a complaint about a Victorian disability service or worker.
  • Service providers, who are in contact with people who receive disability services and need information about making a complaint.

In partnership with the Victorian Disability Worker Commission, we have updated our Complaints about Victorian Disability Services flyer. This resource helps you to know who to make a complaint to about a disability service or worker.

You can download the resource as an A5 sized PDF here: A5 size (261KB)

Content is also available in HTML here: https://odsc.vic.gov.au/complaints-about-victorian-disability-services/

This is accessible and allows services to distribute this information by sharing this link.

If these versions are not accessible for you, please contact us.

Disability Services Commissioner has a clear message – It’s OK to complain! This message is at the core of our brochure for service users, available for download in multiple formats and languages.

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Level 1, 2 Lonsdale Street

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au