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Guide to Conducting Investigations

29th August 2016

National Disability Services has just released a new resource on Conducting Investigations, a guide for Victorian service providers, downloadable from their Zero Tolerance website.

This guide aims to provide clear, consistent advice on how to conduct an investigation that is person-centred and meets internal and external requirements, including the Disability Worker Exclusion Scheme (DWES), when conducting investigations into alleged abuse, neglect, and violence toward people with disability, including:

  • Guidance on how to conduct thorough internal disciplinary investigation
  • Linking with external organisations and the criminal justice system to meet legal and statutory requirements
  • Clarity on investigative requirements under the DWES

Download this guide from the NDS Zero Tolerance website. Learn more about investigations by Disability Services Commissioner.


Level 30, 570 Bourke Street,

Melbourne, Victoria, 3000 Australia

Call for enquiries or complaints - 1800 677 342

Email for enquiries or complaints - complaints@odsc.vic.gov.au